Steve draws from over 27 years of professional experience in sales and project management spanning the hospitality, printing, wireless communications and healthcare industries. Healthcare technologies promoting data integration, digital health, telemedicine applications, aging-in-place solutions and connected communities are possible with engaged stakeholders willing to lead.
Client satisfaction in healthcare technology depends on the effective management of expectations in the vendor/client relationships – from the initial prospecting conversation through a project go-live and beyond. Change management and shaping realistic expectations fosters trust and collaboration; both are essential for successful technology deployments and full user adoption.
The challenge and subsequent solution to healthcare reform is managing fear and finding (then supporting) leaders willing to implement the radical essential needed changes.
Steve Neil, MPH, PMP, CAPS (Certified Aging-in-Place Specialist)